We are Full Comms

A creative and media agency built on big thinking, honest relationships, and work that actually works.

Thirty Years in the Making

Full Comms has been at it since 1993. What started as a traditional media buying and advertising agency has evolved into something altogether more rounded; a full-service creative and media agency with the strategic depth to handle complex briefs and the team to bring them to life. Over three decades, the industry has changed beyond recognition. We have changed with it, and then some.

Our roots are in Central London, but our work takes us across the country. We partner with clients in shared ownership, property, automotive, education and student living, and while our address has changed over the years, our ambition hasn’t.

Meet the Team

  • Owen Thomas

    FOUNDER

    Owen founded Full Comms on a simple belief: that property marketing deserved better. More ambitious thinking, more genuine creativity, and a full-service digital offer built in-house rather than bolted on. That belief hasn't changed. It runs through every brief we take on, every campaign we produce, and every client relationship we build. Owen's drive, his standards, and his refusal to settle for good enough are woven into the fabric of the agency. Full Comms is what it is because of the culture he built and the standard he set from day one.

  • Sandy Macmillan

    MANAGING DIRECTOR

    Sandy brings over 20 years of experience in housing, moving from property sales and new homes marketing into senior leadership across the affordable homes sector. Now overseeing a group of specialist businesses supporting affordable home ownership, he works closely with developing housing associations and keeps his focus where it matters most: at the intersection of commercial activity, operations, and technology. Sandy is interested in how the right systems and processes create better long-term outcomes for organisations, customers, and communities.

  • Matteo Righetti

    INSIGHT DIRECTOR

    Matteo leads data strategy, statistical analysis, and market intelligence at Full Comms, turning complex datasets into clear decisions. With over ten years of experience across housing, financial services, and consumer sectors, he has built reporting frameworks, developed performance dashboards, and delivered research programmes that drive measurable results. His work spans segmentation modelling, campaign analysis, and market forecasting, always with practical application in mind.

  • James Tyrer

    MARKETING DIRECTOR

    James specialises in affordable housing, purpose-built student accommodation, and all things property. With 10 years in the industry, including time spent at Savills, A2Dominion, and Nido Student, he helps clients build powerful multi-channel strategies, strengthen their brand, and connect meaningfully with their target audience. James brings a sharp commercial instinct and a genuine understanding of the sectors he works in, making him a trusted partner for clients navigating complex and competitive markets.

  • Rachel Shallcross

    HEAD OF DELIVERY

    Rachel is the kind of person clients want in their corner. With 12 years at FullComms and a background in digital marketing and media buying, she manages some of the agency's most important accounts with a blend of creative instinct and production expertise. Her work spans seasonal campaigns to full development launches, and her results speak for themselves.

  • James Halsall

    HEAD OF DESIGN

    James leads design at FullComms with almost ten years of experience spanning healthcare, tourism, and residential property. Working across print and digital, he collaborates closely with account teams, clients, and creatives to develop solutions that are as considered as they are compelling. His property marketing work ranges from high-value one-off homes in the Home Counties to large-scale regeneration projects in London, with every project held to the same standard: on brand, on budget, and built to perform.

  • Jo Short

    PARTNERSHIP & MARKETING DIRECTOR

    Jo has spent over 18 years working across sales, marketing, and creative roles, with deep expertise in property sales and lettings including shared ownership. A natural organiser and creative thinker, she combines strategic clarity with a hands-on approach that clients and colleagues rely on equally. Jo leads partnerships and marketing at Full Comms, bringing energy, focus, and a consistent drive to deliver work that makes a genuine difference for the people it reaches.

  • Nick Jupp

    ACCOUNT DIRECTOR

    Nick is an experienced creative account director with a strong track record across a range of sectors and project types. Known for his calm under pressure and his instinct for what makes a campaign work, he manages complex briefs with confidence and brings a collaborative spirit to every client relationship. Nick combines strategic thinking with a practical understanding of creative production, making him as effective in a client meeting as he is in a studio review.

We don't do departments. We do teams. Every client gets a group of people genuinely invested in the brief, strategists, creatives, media planners, and writers working together rather than passing work along a chain. We ask a lot of questions before we start. Not because we don't know what we're doing, but because understanding your business and your ambitions is the only way to make decisions worth making.

How We Work

Good work comes from honest conversations. We would rather tell you something you need to hear than agree with something that won't serve you. We take the work seriously and ourselves lightly. We celebrate what works, learn fast from what doesn't, and never cut corners. We are dreamers and doers in equal measure, always looking for the next brief that challenges us.

What We Believe

Our Central London base keeps us close to culture, conversation and the ideas that inspire great work. But great collaboration isn’t limited by geography. We work with clients nationwide and make it easy to connect, wherever you are, and our hybrid-working team are in all corners of the country. Want to meet in person? Drop us a line and let’s find a time.

Where We Are

Contact us